Learn about Urgent Care for Aviva

What is Aviva customer service number?

If you are an Aviva customer and need to contact their customer service team, you can call the following number:

Aviva UK customer service: 0800 068 6800

Please note that this number is for customers in the UK. If you are calling from a different country, you may need to use a different number. You can find a list of Aviva's international customer service numbers on their website.

Does Aviva have live chat?

Yes, Aviva offers live chat as a customer service option. You can access the live chat feature on their website by clicking on the "Contact us" link at the bottom of the page, and then selecting "Live chat" from the available options.

The live chat service is available from Monday to Friday, between 8am and 8pm, and on Saturdays, between 8am and 5pm (UK time).

What is Aviva claims telephone number?

The Aviva claims telephone number you should call will depend on the type of insurance policy you have and the country you are in. Here are some of the Aviva claims telephone numbers you may need:

Aviva UK claims: 0800 051 5175

Aviva car insurance claims: 0800 678 999 (UK), +44 1603 208 187 (abroad)

Aviva travel insurance claims: +44 1603 208 044

Aviva home insurance claims: 0800 015 1142 (UK), +44 1603 603 033 (abroad)

Aviva health insurance claims: 0800 158 5182

If you are not sure which number to call, you can visit the Aviva website or check your policy documents for more information.

Is Aviva GP free?

Aviva GP is not free for all Aviva policyholders. Whether or not you have to pay for Aviva GP will depend on the specific insurance policy you have with Aviva.

Aviva GP is a service that allows you to speak to a UK-based GP by phone or video call, without having to leave your home. The service is available to customers with certain Aviva health insurance policies, as well as some of their life insurance and income protection policies.

If you are eligible for Aviva GP, it may be included as a benefit of your policy, or you may need to pay an additional fee to access the service. The cost of Aviva GP will vary depending on your policy and the level of coverage you have.

If you have an Aviva policy and you are not sure whether Aviva GP is included or how much it would cost to use the service, you can contact Aviva customer service for more information.

Can I see my GP for free?

The availability and cost of using the myGP service will depend on the specific healthcare system and policies in your country.

In the UK, myGP is a free NHS service available to all patients registered with a GP surgery. Patients can download the myGP app to book and manage GP appointments, order repeat prescriptions, and access their medical records.

However, it's important to note that some private GP services in the UK may also use the myGP app, and these services may charge a fee for appointments. So, if you are considering using myGP through a private GP service, you may want to check the fees and charges with the provider before booking an appointment.

If you are located outside the UK, the availability and cost of using myGP may vary depending on the healthcare system in your country. I would recommend checking with your local healthcare provider or insurance company to see if myGP is available and whether there are any associated costs.

How do I access my Aviva GP?

If you have an eligible Aviva health insurance policy that includes access to the Aviva GP service, you can access the service in the following way:

Download the Aviva Digital GP app from the App Store or Google Play Store.
Log in to the app using your Aviva MyAviva login details. If you haven't registered for MyAviva, you can do so on the Aviva website.

Once logged in, you can book a GP appointment for a time that suits you.
At the appointed time, you will be connected to a UK-based GP via a video call or phone call.
It's important to note that not all Aviva health insurance policies include access to the Aviva GP service. If you are not sure whether your policy includes this service, you can check your policy documents or contact Aviva customer service for more information.

Also, the Aviva GP service is not intended to replace your regular GP or emergency medical services. It is designed to provide convenient access to a GP for minor health issues, advice, or reassurance. If you have a medical emergency, please call the emergency services or go to your nearest hospital.